Just Eat Partner Hub: logging in and finding your way around
Where the menu, orders, invoices and opening hours are, what you can change yourself, what needs Just Eat, and how to reach Just Eat. Checked on 20 October 2026 on Just Eat's own pages.
The short answer
Partner Hub is Just Eat's dashboard for restaurant partners. Your menu, orders, reviews, invoices, opening hours and business details are all there. You can use it on the web or in the Just Eat Partner Hub app. Most day-to-day changes you can make yourself. A few need Just Eat's team.
Checked on 20 October 2026 against Just Eat's own UK partner pages. Each section names its source. Screens change, so if yours looks different, Just Eat's own page is the one to trust. MenuSync is an independent service, not affiliated with Just Eat.
Logging in
- On the web: Just Eat's Partner Hub loginThe link Just Eat gives on its Introduction to Partner Hub page.
- On your phone: the Just Eat Partner Hub appJust Eat says to search for ‘Just Eat Partner Hub’ on Google Play or the App Store.
The first time, you create a username and password by following the on-screen steps. Just Eat says that if you forget your password, you can reset it on Partner Hub.
MenuSync does not host a Partner Hub login page. Use the Just Eat link or app above. Just Eat says it will NEVER ask for your password or banking details. If you are in any doubt that it is Just Eat you are talking to, hang up and call back on 0208 736 2000. Sources: Introduction to Partner Hub (updated 2 December 2025) and An update on scammers.
Where things are
- MenuManagement, then Menu/Items. Just Eat calls this Menu Manager: descriptions, prices and item availability.
- Opening hoursThe Management tab.
- Orders and reviewsJust Eat says you can view your customer orders and feedback in Partner Hub.
- InvoicesAll your invoices in one place: your weekly invoice and every invoice you have received.
- Performance ScoreHow your business is doing, and where Just Eat suggests you might improve.
- Logo or header imageThe ‘Branding’ tab, in the profile section.
- Bank detailsYour profile, then ‘Bank details’, where there are instructions and a form.
- Delivery area and feesOnly if you use your own couriers: Just Eat says you can change delivery fees and set the delivery area up to 7 miles.
Sources: Just Eat UK, Introduction to Partner Hub (updated 2 December 2025) and How to update your menu (updated 22 September 2025).
What you can change, and what needs Just Eat
You can do it yourself in Partner Hub: prices, items, descriptions and item availability in Menu Manager; opening hours; your logo and header image; and, with your own couriers, delivery fees and area. Step by step for the menu: how to update your Just Eat menu.
Just Eat's team does it:
- A whole replacement menuIn Menu/Items, Help and Support, then Upload a copy of your menu. Just Eat's team makes the changes “as soon as we can”. No time is given.
- A new ownerJust Eat says to contact Customer Services. Its sign-up page gives a Change of Ownership team on 0203 912 6571.
- A tablet or Orderpad problemJust Eat's device support page says to go to the Just Eat assistant in Partner Hub, select ‘My Orderpad’ and send a message.
Sources: Just Eat UK, How to update your menu (updated 22 September 2025), Introduction to Partner Hub (updated 2 December 2025), partner sign-up page and Device support.
First change free. Then £39 a month.
Rather not log in at all? Send the change on WhatsApp. We make it on Just Eat, Deliveroo and Uber Eats, then send a screenshot of each live listing.
- £29 for each extra shop. No VAT added.
- No card needed. No contract.
Contacting Just Eat
- Through Partner HubJust Eat's partner terms say you can submit a complaint through Partner Hub, which has options for the type of complaint or query.
- No Partner Hub accessFor device issues, Just Eat says to email devicesupport@just-eat.co.uk or call the partner line on 0208 736 2000.
- Complaints helplineJust Eat's partner terms (clause 25.2, dated 18 December 2025) give the contact centre helpline 0344 243 7777, open 07.00 to 00.30 Sunday to Wednesday and 07.00 to 02.00 Thursday to Saturday, “though these hours are subject to change”.
- Change of ownership0203 912 6571.
Checked on 20 October 2026. Numbers and emails are copied exactly from the pages linked. Contact details change, so check the linked page before you call. For Deliveroo and Uber Eats as well, see partner support contacts for all three apps. For what Just Eat charges, see the commission page.
Questions
What is Just Eat Partner Hub?
Partner Hub is Just Eat's dashboard for restaurant partners. Just Eat says it holds your invoices, your orders and customer reviews, your Performance Score and your menu, and that it is open 24 hours a day and available as an app.
How do I log in to Just Eat Partner Hub?
Use the Partner Hub link on Just Eat's own Introduction to Partner Hub page, or search for the Just Eat Partner Hub app on Google Play or the App Store. If you forget your password, Just Eat says you can reset it on Partner Hub. Type your password only on the Just Eat login page or app.
Where are invoices in Just Eat Partner Hub?
Just Eat says Partner Hub shows all your invoices in one place, including your weekly invoice and every invoice you have received.
How do I change my opening hours on Just Eat?
Just Eat says to use the tools under the Management tab in Partner Hub.
My takeaway has a new owner. What do I do on Just Eat?
Just Eat's Partner Hub page says to contact Customer Services. Its partner sign-up page gives a Change of Ownership team on 0203 912 6571.
Is a call from Just Eat asking for my password genuine?
No. Just Eat says it will never ask for your password or banking details. If in doubt, hang up and call Just Eat back on 0208 736 2000.
Sources, Just Eat's UK partner pages, read on 20 October 2026: Introduction to Partner Hub (updated 2 December 2025), How to update your menu (updated 22 September 2025), Device support, An update on scammers, the partner sign-up page and Just Eat's UK partner terms (dated 18 December 2025). Back to the MenuSync homepage.
Send one change. See it work.
First change free. No card needed. Then £39 a month.